Terms & Conditions

White-Label Partnership

AdMonkey provides website development and technology services to agencies on a white-label/partner basis.

• Sell AdMonkey-developed websites under your own brand.
• Set your own retail/customer pricing.
• Add your own service or management charges.
• Maintain the direct relationship with your customer.
• Present the completed website as part of your own service offering.

Partner Pricing

AdMonkey may offer special wholesale pricing to eligible agencies and technology partners.

Business Website Package

The standard Business Website package includes five professional pages:

• Home
• About
• Services
• Portfolio / Gallery
• Contact

Standard features may include responsive design, WhatsApp integration, contact form, Google Map, social media links, basic SEO setup, SSL setup, deployment and basic admin access.

News Website Package

The standard News Website package may include:

• News homepage
• News categories
• Unlimited news posting capability
• Admin panel
• Breaking news section
• News ticker
• Featured and trending news
• Search
• Social and WhatsApp sharing
• SEO-friendly URLs
• Advertisement areas
• Analytics setup
• SSL setup
• Website deployment

Payment Terms

Unless otherwise agreed in writing, 100% advance payment is required before development begins.

• Development starts after payment confirmation.
• The project timeline begins after payment and receipt of all required project information.
• Additional work may require separate payment before implementation.

Project Requirements

The Agency must provide all information and materials required to complete the project.

• Logo
• Website content
• Images
• Business information
• Contact details
• Social media links
• Domain and hosting details
• Reference websites
• Required functionality

Incomplete information or delayed approvals may affect the project delivery timeline.

Delivery Timeline

The standard delivery target for Business Website and News Website projects is generally:

Delays caused by missing content, approvals, credentials, DNS, hosting, third-party services, technical dependencies or circumstances outside AdMonkey's reasonable control may extend the delivery timeline.

Revisions & Changes

Standard website packages include up to 2 revision rounds.

A revision means reasonable changes to the agreed design, content or functionality.

Completely new designs, additional pages, new functionality, advanced integrations or changes outside the original scope may be treated as additional work.

Bug Fix Policy

AdMonkey will address genuine development bugs related to the agreed functionality.

• An agreed feature not working as intended may qualify as a bug.
• New features are treated as new requirements.
• New pages are treated as additional work.
• Changes caused by customer modifications may not qualify as development bugs.

Support

Standard support hours are:

Support may be provided through the agreed communication channel, including WhatsApp, email, support/ticket system or project communication channel.

Agency Responsibilities

The Agency is responsible for managing its customer relationship and ensuring that all supplied information is accurate and legally permitted for use.

• Customer communication
• Customer approvals
• Content accuracy
• Copyright permissions
• Trademark permissions
• Business claims and information
• Required licences and permissions

Customer Communication

The Agency generally remains the primary point of contact with its customer.

AdMonkey may communicate directly with the customer when the Agency authorizes such communication, technical clarification is required, or another arrangement has been mutually agreed.

White-Label Confidentiality

AdMonkey will make reasonable efforts to maintain the white-label nature of the partnership where a project has been specifically provided under a white-label arrangement.

AdMonkey will not intentionally use the Agency's customer relationship as a direct sales opportunity where the relationship was introduced solely through the Agency, subject to any separate written agreement.

Non-Circumvention

Both parties agree to act in good faith regarding customer relationships introduced through the white-label partnership.

Neither party should intentionally bypass the other party for business directly connected to an existing white-label engagement, except where otherwise agreed or where the customer independently approaches the other party.

Hosting & Domain

Where hosting or domain services are included, the applicable limits, renewal terms and service conditions will be communicated separately.

Domain registration, hosting, DNS, email, CDN, analytics, APIs and other third-party services remain subject to the policies and availability of their respective providers.

Third-Party Services

Website functionality may depend on services such as:

• Google services
• Meta services
• WhatsApp
• Payment gateways
• Maps
• Analytics platforms
• Hosting providers
• Domain registrars
• External APIs
• WordPress plugins

Changes, restrictions, outages, pricing changes or discontinuation of third-party services are outside AdMonkey's direct control.

Custom Development

Advanced requirements outside the standard package may be quoted separately.

• Advanced CRM
• ERP systems
• Mobile applications
• Custom APIs
• Payment gateway development
• Advanced dashboards
• Property portals
• E-commerce systems
• Custom WordPress plugins
• E-paper systems
• AI integrations
• Advanced automation

Content Responsibility

The Agency and its customer are responsible for the legality and accuracy of supplied content.

This includes text, images, videos, logos, trademarks, copyrighted material, news content, pricing, offers and customer reviews.

Website Ownership & Access

After completion and settlement of applicable payments, the Agency/customer will receive the agreed website access or deployment.

Third-party themes, plugins, APIs, stock images, fonts, software and licensed resources remain subject to their respective licensing terms.

Cancellation & Suspension

If a project is cancelled after development has started, the amount already paid may not be refundable because development resources and time may already have been allocated.

AdMonkey may suspend development or support when payment, required information, approvals, credentials or other essential dependencies remain pending.

Limitation of Responsibility

AdMonkey provides development and technology services according to the agreed project scope.

AdMonkey does not guarantee a specific number of leads, sales, visitors, search rankings, conversions or revenue unless specifically agreed in writing.

AdMonkey is not responsible for indirect business losses, loss of profits, loss of customers, advertising performance or social-media performance.

Security

AdMonkey will take reasonable technical measures during development and deployment.

Website security can also depend on hosting, passwords, plugins, software versions, server configuration, third-party services and changes made after delivery.

Changes to These Terms

AdMonkey may update these Terms from time to time. Updated Terms may apply to future projects and new orders after the effective date.

An existing project may also be governed by a separate written project agreement where applicable.

Acceptance

By placing an order, making payment, submitting project requirements, or proceeding with development, the Agency confirms that it has read and accepted these Terms & Conditions.